Aftercare Support

PSCo Services 4.4 Aftercare Support

Aftercare Services

PSCo customers get access to industry-leading aftercare, protecting your LED investment and keeping projects running.

  • As the authorised UK service centre for top LED brands, we handle warranty repairs locally for fast turnaround.

  • Our Plus+ services cover everything from next-day onsite support and advanced parts replacement to zero-pixel failure cover.

  • For extra peace of mind, we also offer 24/5 tech support, LED training, and proactive maintenance to keep your display performing.

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In safe hands with PSCo and Plus+

Our team acts as a silent extension of yours, supporting training, setup, configuration and maintenance.

With Onsite+ and Repair+, we complement your existing service contracts to help meet SLAs. Need onsite support? We can send a technician next business day to:

  • Fix faulty LED walls

  • Replace modules and pixels

  • Manage onsite spares

 

Enhanced warranty with Protect+

All displays come with a manufacturer-backed warranty that covers all components supplied.

Shield your hardware with Protect+ for advanced parts replacement for video processors, switching gear, power supplies and more. Ready when you need it.

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PSCo Helpdesk Support

Helpdesk support

Our technical experts are ready to help, 24 hours a day, 5 days a week.

With support teams in the UK, APAC, and the USA, we provide fast, expert help across 22 countries. Our engineers are on hand when you need them, keeping your clients’ systems running smoothly.

Proactive system health

Stop surprises before they start. Schedule annual preventative maintenance to audit brightness, colour, calibration and performance - keeping your display in prime condition.

PSCo Onsite Support 2
PSCo accredited service centre

Manufacturer-accredited service centre

We’re the only authorised service and repair centre in the UK & Ireland for our LED brands vendors Absen, Aluvision and LG.

As the official service partner for both in- and out-of-warranty repairs, we provide channel partners with expert support and full peace of mind when purchasing LED through PSCo.

Spares delivery

We stock vital components from batch‑specific ICs to power supplies and brackets, to help ensure minimal downtime. Combine with Plus+ services to unlock next‑day replacements right to your site.

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PSCo Pixel Repair

LED pixel repair  

Our in-house pixel surgery repairs LED modules from 0.9mm and above, indoor or outdoor.

As the authorised UK repair centre, we fix dead pixels and damage fast - no factory delays, just quick turnaround to keep your displays running.

Get in touch

Let’s talk. Request a callback, and we'll walk you through PSCo and Plus+ aftercare options tailored to your project needs.

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